We are committed to helping our clients and the community stop the spread of Coronavirus (COVID-19), while maintaining positive mental health and wellbeing.

It is second nature for humans to be afraid of the unknown and the uncontrollable. Widespread panic can cause more chaos than needed and can shift the Governments focus away from where it needs to be; dealing with the outbreak. Do your best to stay calm, continue with your usual regime as much as you can and follow official advice.

We encourage everyone to practice the below tips where possible to create a safe and enjoyable environment for all. 


  • Washing hands frequently and properly with soap and/or alcohol-based hand rub.  

  • Coughing or sneezing into our elbow or into a tissue. Throw the used tissue into the bin and wash hands. 

  • Keep a 1.5-metre distance from other people.

  • Adhere to NSW Health group gathering advice as to how many people are allowed to come together in a single location.

  • Avoid touching your eyes, nose and mouth where possible.  

  • If anyone feels unwell or is presenting with the common COVID-19 symptoms, contact a GP. A doctor will visit the residence, do a check-up, and advise from there. 

  • If diagnosed with COVID-19, we must stay home to prevent it from spreading to other people.  

COVID-19 Vaccine Roll-out

The Department of Health has developed an implementation plan for the disability sector and will work closely with all providers to ensure the safe and effective roll-out of the plan.

At first, the number of COVID-19 vaccines will be limited and doses will be available to higher-risk priority groups based on advice from the Australian Technical Advisory Group on Immunisation (ATAGI), a team of medical experts.

Unisson continues to work closely with the NSW Department of Health and would like to share with you the most recent information about the vaccination roll-out.

Key Highlights:

1. The Commonwealth Department of Health Provider Alert (issued April 16), provides an update of the Vaccine Rollout for people with disability in Phase 1a and 1b

2. Please refer to the Eligibility Checker on the Department of Health’s website if you have any queries about eligibility for Phase 1a or Phase 1b.

3. NSW Health continues to urge anyone who is eligible and can be vaccinated, to do so. 

- People under 50 who have received the AstraZeneca vaccine first dose without serious side effects should feel confident to complete the course with the second dose.

- For those who have not yet commenced a course of vaccine, if you are under 50 you will be offered the Pfizer vaccine.

- Please seek advice from your GP if you have any queries.

4. View recent statements from the Commonwealth Department of Health, including the latest statement on the safety of the Astra Zeneca vaccine.

How do I find out more about the vaccine roll-out?

The Department of Health has published a dedicated web page for people with disability to learn more about the COVID-19 vaccine roll-out. This page will be regularly updated as more details are confirmed.

Easy Read Resources for people with disability, including a series of fact sheets in easy read format are also available on the Department of Health’s website.

The safety and wellbeing of our community is our highest priority and we will continue to monitor the situation and keep you informed as we learn more.


Vaccine roll-out FAQs

Is the vaccine mandatory?

- No, but Unisson strongly encourages that everyone gets it (when available) for the safety of the people we support and the community.

- We will work with clients and families about understanding the vaccine to get consent before it’s rolled out.

I live alone but my carer works in residential settings with 2 or more people. Am I eligible to receive the vaccine as part of Phase 1a?

No. Only people with disability living in residential accommodation with two or more people with disability are eligible for Phase 1a.

If I am eligible to receive the COVID-19 vaccine, but take a while to decide if I want to receive it, am I still eligible to receive it at a later date?

Yes you are.

How will people with disability be identified or enrolled to receive the vaccine in Phase 1a?

The Department of Health is working with a number of stakeholders, including the National Disability Insurance Agency (NDIA), the NDIS Quality and Safeguards Commission (NDIS Commission), state and territory governments and other organisations to identify and reach out to people with disability. For Phase 1a, people with disability will be notified when it is their turn to receive a COVID-19 vaccination.

What age group is classified as younger adults with an underlying medical condition in Phase 1b?

People aged 18-69 are classified as younger adults.


Being isolated to your home doesn’t have to be a negative experience. Read through our tips on maintaining a positive mindset throughout this stage.

  • Stay active as best you can.

  • Eat nutritious foods that will support your immune system.

  • Maintain regular sleep routines.

  • Maintain your usual regime as best as you can.

  • Find activities that relax you, such as; cooking, reading, arts, crafts, gardening, playing instruments, re-decorating, writing.

  • Keep in contact with other people via phone call, video chat, email or social media platforms.

  • Limit media time to reduce stress.

  • Remind yourself that it is only temporary, and it is for the greater good.

If you are struggling while in self-isolation, contact the Disability Information Helpline on 1800 643 787 or visit the Australian Government Department of Social Services for more information.

7 Steps to Preventing the Spread of COVID-19

The World Health Organization have provided a helpful video outlining 7 preventative steps you can take to help prevent COVID-19 from spreading.