We are committed to helping our clients and the community stop the spread of Coronavirus (COVID-19), while maintaining positive mental health and wellbeing. We encourage everyone to practice the below tips where possible to create a safe and enjoyable environment for all. 


  • Washing hands frequently and properly with soap and/or alcohol-based hand rub.  

  • Coughing or sneezing into our elbow or into a tissue. Throw the used tissue into the bin and wash hands. 

  • Keep a 1.5-metre distance from other people.

  • Do not gather in public settings with more than 1 other person at a time, and stay at home when unwell.

  • Avoid touching your eyes, nose and mouth where possible.  

  • If anyone feels unwell or is presenting with the common COVID-19 symptoms, contact a GP. A doctor will visit the residence, do a check-up, and advise from there. 

  • If diagnosed with COVID-19, we must stay home to prevent it from spreading to other people.  

Maintaining a Calm Approach

It is second nature for humans to be afraid of the unknown and the uncontrollable. As seen over the recent weeks, widespread panic can cause more chaos than needed and can shift the Governments focus away from where it needs to be; dealing with the outbreak. Do your best to stay calm, continue with your usual regime as much as you can and follow official advice.

The Australian Psychology Society has some great advice about maintaining positive mental health.


Being isolated to your home doesn’t have to be a negative experience. Read through our tips on maintaining a positive mindset throughout this stage.

  • Stay active as best you can.

  • Eat nutritious foods that will support your immune system.

  • Maintain regular sleep routines.

  • Maintain your usual regime as best as you can.

  • Find activities that relax you, such as; cooking, reading, arts, crafts, gardening, playing instruments, re-decorating, writing.

  • Keep in contact with other people via phone call, video chat, email or social media platforms.

  • Limit media time to reduce stress.

  • Remind yourself that it is only temporary, and it is for the greater good.

If you are struggling while in self-isolation, contact the Disability Information Helpline on 1800 643 787 or visit the Australian Government Department of Social Services for more information.

7 Steps to Preventing the Spread of COVID-19

The World Health Organization have provided a helpful video outlining 7 preventative steps you can take to help prevent COVID-19 from spreading.