COVID-19 & Unisson Disability

In light of the emergence of Coronavirus (COVID-19) in Australia, we want to reassure Unisson Disability clients and families, and the wider public, that we are continually monitoring and adjusting our services with health and safety at the forefront of all our decisions.  

Unisson is adhering to all advice released from NSW Health and the Australian Government. We have put together a COVID-19 response team to develop and implement comprehensive policies and procedures to minimise the risk of infection to clients and staff.  

We understand that for clients, families and staff these changes may have a significant impact, and we are committed to taking steps to minimise this. Further changes may be needed as new information comes to light. 

Visit Changes to our Services for more service specific updates.


  • Staff that test positive to COVID-19 are to self-quarantine for 14 days or until all symptoms subside.  

  • Staff that feel unwell with any of the specified symptoms are required to self-isolate until symptoms subside.  

  • Staff that have returned from international travel are required to self-isolate for 14 days before returning to work.  

  • Staff that have a family member or member of their household that have travelled overseas, are showing symptoms, or are getting tested for COVID-19, may also be required to self-isolate upon discussion with management and our COVID-19 response team.    

  • All large face-to-face training events for staff have been cancelled or reduced to adhere to social distancing and hygiene measures. 

  • QR code check-in procedures are in place. 

  • Meetings are being held via digital means where possible. Otherwise, face-to-face meetings adhere to social distancing and hygiene measures.

  • Staff are still advised to work from home where possible. Staff working from offices are to adhere to social distancing and hygiene measures.  

  • Hand sanitiser is available and to be used at all facilities and offices. 

  • Buildings and vehicles will be wiped down regularly.

  • Signage and markings have been put in place to ensure social distancing procedures are adhered to. 

  • Our services now have strict procedures and restrictions in place to reduce the impact of COVID-19. Visit Changes to our Services to read more about what these procedures entail.


We are committed to keeping clients, families and staff well informed. 

Our main method of communication to clients, families and staff is via email; we are sending by post where necessary. To ensure you remain up to date please make sure we have your email address on our database. Contact us to check your details by calling 1300 266 222 or email