Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus.

The COVID-19 virus spreads primarily through droplets of saliva or discharge from the nose when an infected person coughs or sneezes, so it’s important that you also practice respiratory etiquette (for example, by coughing into a flexed elbow).

Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment.  Older people and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness.

If you require translation of this information, visit the SBS On Demand website, providing videos that explain what COVID-19 is, in 31 different languages.

Source: World Health Organization 


The COVID-19 virus affects different people in different ways.  COVID-19 is a respiratory disease and most infected people will develop mild to moderate symptoms and recover without requiring special treatment.  People who have underlying medical conditions and those over 60 years old have a higher risk of developing severe disease and death.

Common symptoms include:

  • fever
  • tiredness
  • dry cough.

Other symptoms include:

  • shortness of breath
  • aches and pains
  • sore throat
  • and very few people will report diarrhoea, nausea or a runny nose.

People with mild symptoms who are otherwise healthy should self-isolate and contact their medical provider or a COVID-19 information line for advice on testing and referral.

People with fever, cough or difficulty breathing should call their doctor and seek medical attention.

Source: World Health Organization 


It is important to ensure that you are staying informed about the situation of COVID-19, and how Australia is responding and adapting. As an organisation, we have been using several sources to stay as well informed as we can. We follow and monitor advice from the World Health Organization, the Australian Government and Smart Traveller regularly. If you require translation of this information, visit the Australian Department of Home Affairs website, providing the latest COVID-19 updates in 28 different languages.

It is also important for our clients, families and carers to keep informed with our organisational updates. As information is released, we will be updating our Service Adjustments page. 

Watch the video below from the World Health Organisation to better understand Coronavirus.

COVID-19 & How to Protect Yourself

The World Health Organization have created a helpful short video on what coronavirus is and how to protect yourself against it.